Customer Success Manager Salary
by City (2026)
Drive adoption, retention, and expansion across a book of customer accounts. National median: $98K/year. See how your city compares.
Customer Success Manager salary by city
Sorted by median salaryCOL-adjusted: where does your salary go furthest?
A $98K Customer Success Manager salary in Houston (COL 91, no tax) has significantly more purchasing power than the same salary in San Francisco (COL 224, 9.3% state tax). Use our calculator to see the real numbers.
Try COL Calculator βCustomer Success Manager Salary Guide (2026)
The national median salary for a Customer Success Manager is $98,000 per year. Entry-level positions typically start at $72,000, while experienced professionals in the top 25% earn $125,000 or more. The highest-paid 10% of Customer Success Managers nationally earn $155,000+.
Education and requirements
Bachelor's degree. This role is 65% remote-eligible nationally, which significantly expands the geographic job market for workers in lower cost-of-living cities.
Salary growth outlook
Customer Success Manager compensation is growing at 7% annually, well above the national average wage growth rate. Demand for qualified Customer Success Managers significantly outpaces supply in most major metros.
Customer Success Manager salary FAQ
How much does a Customer Success Manager make?
The median Customer Success Manager salary in the US is $98,000 per year β about $47/hour. Most earn between $72,000 (25th percentile) and $125,000 (75th percentile).
What is the starting salary for a Customer Success Manager?
Entry-level Customer Success Manager positions typically start around $72,000 per year. Pay rises with experience, specialization, and location.
How much do the highest-paid Customer Success Managers earn?
The top 10% of Customer Success Managers earn $155,000 or more per year β usually senior, lead, or specialized professionals in high-cost or high-demand markets.
Which city pays Customer Success Managers the most?
San Francisco has the highest median Customer Success Manager salary at $147K among the cities we track. But high-cost metros like San Francisco and New York often have lower real purchasing power once cost of living and taxes are factored in.
Are Customer Success Manager salaries going up?
Yes β Customer Success Manager pay is growing about 7% year over year, above the US average wage-growth rate.